01 / A THOUGHTFUL FIRST REPLY
Every hello.
Worth your attention.
Help customers explore your services with replies grounded in your saved business information.
THE BUKI FRONT DESKA warmer welcome.
A clearer next step.
A clearer next step.
Enquiries · Appointments · Your team
THOUGHTFUL TECHNOLOGY. HUMAN AT HEART.
Your front desk.
Beautifully handled.
An AI receptionist for the business you care about.
Meet your BukiTHE ART OF A WARM WELCOME
Every hello.
02 / SPACE FOR THE NEXT VISIT
From a question
to a place in your day.
Bring services, working hours and appointments together in a clear booking flow.
03 / ALWAYS ROOM FOR YOU
Technology assists.
Your people care.
Review the conversation and take over when your customer needs a person.
Explore Buki in actionFOR BUSINESSES BUILT WITH CARE
Salons & spasTutors & classesConsultantsHome servicesIndependent professionals
THE BUKI EXPERIENCE
Less time chasing replies.
More room for your craft.
From the first hello to the next appointment, Buki helps bring the moving parts together. Explore an example conversation below.
New customerWebsite enquiry
AI conversationDo you offer a hair consultation?
Buki AI
Yes, Studio Bloom offers hair consultations. What day would you like to visit?
Using the example business playbook
Welcome the enquiry
Help customers find answers without starting every conversation from scratch.
Make the next step clear
Guide interest toward a service, an appointment or the right person.
Keep the human touch
Review conversations and take over when your customer needs your team.
WHY CHOOSE BUKI
A thoughtful front desk.
A little more breathing room.
Running a service business means looking after people and the details. Buki brings everyday enquiries and appointments together, so you can give both the attention they deserve.
Built around your business
Give Buki your services, prices and opening hours so conversations start with the details that matter to your customers.
Less scattered conversation
Bring supported, connected channels into a shared inbox so your team can follow an enquiry and pick up the context.
A clear path to booking
Help customers move from a question to choosing a service and an available time, with a public booking page you can share.
People stay in control
Review AI-assisted conversations and use human takeover when a customer needs personal attention. Your team makes the important calls.
For salons, tutors, consultants and other appointment-based businesses. Channel access depends on provider eligibility and completed setup.
Get to know BukiFROM FIRST HELLO TO A WELL-RUN DAY
Six thoughtful workflows.
One connected experience.
A closer look at what happens behind your front desk.
01 / THE BUSINESS PLAYBOOK
Your business, beautifully understood.
A thoughtful reply begins with the right details. Give Buki the information your customers ask for, so your receptionist has a useful starting point.
- Add your business details, services and prices.
- Set working hours and service durations.
- Keep the saved information up to date as your business changes.
You provide the knowledge. Buki uses it in the conversation.
01
02 / CONNECTED CONVERSATIONS
Every hello has a place.
Customers arrive from different places. Connect the channels you use and bring those enquiries into a workspace your team can follow.
- Connect supported WhatsApp, Instagram or Messenger business accounts.
- Add Telegram and web chat for more ways to reach you.
- Review the connection status of each channel in your dashboard.
Provider eligibility, permissions and completed setup are required.
02
03 / THE AI RECEPTIONIST
A first reply with a personal touch.
Let Buki help with the first question, explain a service and collect the details needed for the next step. Your team stays close to the conversation.
- Answer questions using saved business information.
- Guide appointment enquiries toward the booking flow.
- Review conversations and step in when a person is needed.
AI replies can make mistakes. Keep human oversight available.
03
04 / BOOKING & AVAILABILITY
Turn interest into an appointment.
Give your customers a clear path from choosing a service to finding a time. Share your public booking page and manage the resulting appointments in Buki.
- Show the services available at your business.
- Use configured working hours and availability in the booking flow.
- Review appointment details, dates and status in your calendar.
Actual availability depends on your business and staff settings.
04
05 / THE HUMAN HANDOFF
Automation knows when to step aside.
Some conversations deserve your full attention. Human takeover controls give your team a way to review the context and handle the next reply.
- See the conversation before you respond.
- Use takeover controls for enquiries that need personal attention.
- Keep customer information and conversation history together.
Your people remain part of the customer experience.
05
06 / YOUR DAILY WORKSPACE
A calmer view of the working day.
Open your dashboard to see the work in front of you. Move between appointments, customer records and the inbox without losing the thread.
- Review upcoming bookings and appointment status.
- Find customer details and return to their conversations.
- Manage your business profile, team availability and channel settings.
One place to organise the next step, with your team in control.
06
MEET THEM WHERE THE CONVERSATION STARTS
Different channels.
The same thoughtful welcome.
Connect the places your customers already use.
Business messaging
Customer enquiries
Messenger
Facebook conversations
Telegram
Bot conversations
Web chat
Your website welcome
Connections require setup. WhatsApp, Instagram and Messenger depend on eligible business accounts and provider permissions. Buki only works with the channels you have connected.
- 01
Introduce your business
Add the services, prices and hours that make your business yours.
- 02
Connect your front desk
Set up your customer channels and share your booking link.
- 03
Welcome the next enquiry
Review the inbox, check appointments and keep your team involved.
GOOD QUESTIONS, CLEAR ANSWERS
A little clarity
before you begin.
What does Buki actually do?
Buki brings customer conversations, AI-assisted replies, appointment bookings and business information into one workspace. Configure your business details, connect supported channels, share your booking page and use the dashboard to review the day.
Is Buki only for salons?
No. Salons and spas are a natural fit, but appointment-based tutors, consultants, repair services, home-service teams and independent professionals can also use Buki. Configure the services and working hours for your own business.
Which messaging channels can I connect?
Buki includes connection flows for WhatsApp, Instagram, Facebook Messenger, Telegram and web chat. Meta channels require eligible business accounts, provider permissions and completed setup. Features depend on your connection status.
Does the AI replace my team?
Your team remains in control. Buki helps with enquiries and booking conversations, while staff can review the inbox and use human takeover controls. AI replies should be monitored, especially when a customer needs a personal response.
How do customers make an appointment?
Share your public booking page. Customers can select a service and use the booking flow, with availability based on the settings you configure. Your team manages appointment details and status in the dashboard.
Are the examples on this page real customer data?
No. The illustrations and interactive conversation are examples that explain the workflows. They do not send messages or create real appointments.
YOUR BUSINESS. YOUR PEOPLE. YOUR BUKI.
Give your customers
a lovely place to start.
Meet your new receptionist Conversations. Appointments. A more considered working day.